6DS offers a Website Update & Maintenance package which will allow you to pre-pay for a set amount of hours each month at a discounted hourly rate.
Normal priority agreements have a 24-72 hour response time. These blocks of time can be used for support and training, general consulting, software or content updates but may not be used for new project development. Work performed under a service agreement is recorded and billed in half hour increments, with a half hour minimum.
Update & Maintenance Packages Payment
Payment for maintenance packages is required in advance by the first day of the month to which the hours apply. We maintain a detailed log of all services rendered and provide this to you on a monthly basis.
Any hours in excess of your Website Update & Maintenance package will be billed at the full hourly rate. Unused hours do not rollover or carry forward and will not be refunded. Hours may be used in any increment throughout the current month.
